What is "good enough?"
« Back To Roofers TalkI suppose good enough would be walking away from a job with no debris in the yard, siding is as clean as when you got there, gutters are clean and operable, Ice and water shield was tucked behind the gutter, Drip edge metal was used, Starters where offset from one another, all the manufacture specs where achieved, no debris left on the roof, plastic strips removed from all of your cuts, ice and water shield sandwiches the valley area and around all penetrations, chimney was not straight but cut in using a riglet and done according to specs in the industry, and last but not least THE OWNER PAYS FOR HIS ROOF ENTIRELY...
I have my own set of standards but over the years I have had to take in to account our foreman's standards. As long as the roof is completed according to the manufacture specs. Why sweat the small stuff that will never get noticed? A good roof that doesn't leak and looks aesthetically pleasing to the homeowner is good enough..
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For me "good enough" is responding to all phone calls in a timely manner ( preferably when the phone is ringing and not having to call back though this is not always possible ) , meeting with every potential client personally, thoroughly evaluating the problem as in doing my best to forsee all potential problems that might arise and being prepared for such beforehand, coming up with the best solution and setting the job up to be done in that way, listening to their concerns and doing everything in my power to set their minds at ease, matching the brands and colors as best as can be done. Ideally EXACT when possible, Personally performing the work to ensure that what I said would be done gets done and that it gets done the way I said it would and when I said it would., making and keeping all appointments. And when all is finally done I always ask "Is there anything else I can do for you today?"
I could go on and on trying to describe what is "good enough" but basically for me, anything less than the above is "not good enough". I understand that many companies can not do some of the things above like meeting every client personally or performing the work personally that's just how I roll! :)
Good enough is when I gave the customer the best value I can for the budget they have. Plus a little extra.










