Repair ?

CIAK Said: Keeping it simple is best for me. Doing that requires a clean mind not all cluttered with complex plans and imaginings. I make it clear most times before I leave base what is to be expected from me. Life is good.

B) :) :) B) Deep Down In Florida Where The Sun Shines Damn Near Every Day

Don't be hard on yourself, the world needs simpletons too. :-)

$279

We made up a fixed price list for most of our repairs by size. We check off the work that needs to be done and add it up. The customer sees that everyone pays the same. Have increased our percentage of sales since starting this. Most people sign up right away. A good percentage of the rest go with it within a week.

We are going to start giving a credit for a percentage of the repair towards a new roof when repairs are no longer feasible.

We would probably be $175 to $225. The repair side of the business just keeps growing. We will have done over 600 repairs by the end of the year. It's a full time job for at least one man and we are talking about making a second full time repair position.

Other reasons I don't like charging for repairs:

1. We don't have spare "repair" people. If I send someone out to make a repair, something else isn't getting done. 2. As soon as I charge for a repair, I bought the leak forever. Any leak that pops up within 10' of the original leak in the next few years, the customer expects me to fix it for free.

If I sent Repairman, prolly $195. Maybe less.

If I went.....anywhere from 0 to $20 to...a little more.

IDK..... I work cheeeeep :laugh: I'm better off sending the Repairman

wywoody . . . Even though you failed to identify the source of the moisture on the first go around, you did identify and correct a deficiency in the pipe flashing. That, IMHO, is worth charging for. We all want to be nice guys and help people out, but at the professional level, our time and experience is worth something. I believe that the customer would be ok with a bill for services rendered.

We currently charge a $65 trip fee which gets the truck and service tech on site. Add $55/hr service charge.

I agree with Roofguy about owning the leak . . . there have been times when, not being 100% sure of the leak source, I have made a "best attempt" at the repair, and have left the site with an "open invoice". Once I bill it, I own it ... We usually figure it out eventually, then bill for total resources expended.

My dad and I used to own a roof repair franchisor. We sold roof repair franchises. The idea kinda flopped, but our contracts had a clause that went something like this: We will make a good faith effort to repair your leak, but under no circumstances will we return to repair the same leak more than 3 times without additional charges.

Returning 3 times eliminated any chance for a profit - it just an attempt to cap losses.

I do not attempt repairs on low slope roofing. It's replace the whole thing or pass on the job. On the shingle jobs, it's know the exact cause of the leak and the solution or redo the entire area covering every possibility. Warranty issues are few and far between. ;)

Chuck Said: I do not attempt repairs on low slope roofing. Its replace the whole thing or pass on the job. On the shingle jobs, its know the exact cause of the leak and the solution or redo the entire area covering every possibility. Warranty issues are few and far between. ;)

Couldn't have said it much better Chuck. I do attempt repairs on most low slopes with the under standing I will do my very best but, "it may still leak " 98.5% of low slope repairs are good. I can think of 1 in the last 9-10 yrs that leaked. I just got a call last night from this person where the low sloped leaked wanting repair work on another property. Most times it is about your relationship with your customers. Around here for me repairs are a hand shake.

B) :) :) B) Deep Down In Florida Where The Sun Shines Damn Near Every Day

Roofguy Said:

CIAK Said: Keeping it simple is best for me. Doing that requires a clean mind not all cluttered with complex plans and imaginings. I make it clear most times before I leave base what is to be expected from me. Life is good.

B) :) :) B) Deep Down In Florida Where The Sun Shines Damn Near Every Day

Dont be hard on yourself, the world needs simpletons too. :-)

A successful man is one who can lay a firm foundation with the bricks others have thrown at him. Thank you Tim a.k.a. Roofguy. ;)

B) :) :) B) Deep Down In Florida Where The Sun Shines Damn Near Every Day

Min charge for new contact: $2,650

Full survey, drawings, permanent anchor placement, mortar test, and estimates for 100 year maintenance, repair, or replacement as needed.

And I won't touch anything built after WW2

The lady with the leak called me again to ask about the bill, so I sent it to her. She has determined that her kitchen can lights sweat moisture when she boils pasta on cold nights. She apologized for getting me involved and even apologized for blaming the dog.

I will go back sometime when I'm more caught up and add more ventilation.

CIAK Said:

Roofguy Said:

CIAK Said: Keeping it simple is best for me. Doing that requires a clean mind not all cluttered with complex plans and imaginings. I make it clear most times before I leave base what is to be expected from me. Life is good.

B) :) :) B) Deep Down In Florida Where The Sun Shines Damn Near Every Day

Dont be hard on yourself, the world needs simpletons too. :-)

A successful man is one who can lay a firm foundation with the bricks others have thrown at him. Thank you Tim a.k.a. Roofguy. ;)

B) :) :) B) Deep Down In Florida Where The Sun Shines Damn Near Every Day

LOL It was no "brick," it was "simply" an attempt at humor by reusing "simple" from your own post. But if I motivate you to do better, you're welcome. :-)

Anybody know where I can find a good residential repair man? I've had two guys from this site try to repair a leak in my garage. The black mold spot in the drywall just keeps getting bigger every year.

LOL

I ain't lyin' ( LOL again )

YES. That'd be me Mike.