How is the Coronavirus affecting your business?

How are you doing business differently?

What are your concerns?

Roofing contractors what are you seeing from customers?  We are hearing different feedback...

Well, there's the expected no answer OR conversation through the door at a whole new level now. :)

Gotta have some level of humor about it or else what is the alternative right? lol

Exactly.  It may need to be all virtual for now on sales.  RT3 is doing a webinar on this tomorrow and we will have a link on RCS to see it.  Video chat Facetime may be another important customer communication tool.

As a supplier of roofing materials, we have restricted business travel for our staff and encouraged them to communicate with customers via phone and video call only. This, of course, removes some of the the convenience of meeting "face-to-face," but at a time like this is naturally the right thing to do. General Coatings remains available for all our customers' needs. Hoping everyone is staying safe out there! Here is a link to the announcement.

Will, thank you!  This is the kind of communication we need to keep providing the industry.  I know all of us working together will make the difference.  Any safety thoughts for our crews on the roof?

I had another question come in today from the media about how are roofing company's dealing with multiple employees riding in trucks to job sites.  Are you limiting the number of employees per vehicle?

We are recommending no more than 2 employees in a vehicle and if possible, just a driver.  Crews are driving to jobs in their own vehicles and/or taking more company trucks to the jobsite.

Our salesman are using Gotomeeting for needs analyis and sales presentations.  No emailed proposals.  Docusign for contracts.  The close rate is slightly lower, but the increase in efficiency is actually pretty good so far. This may be the future!  Right now its much easier to sell as its not difficult to get the complete buying party together (gotta find the silver lining somewhere).

Wow, thank you Scott!  Keep it coming, you help contractors everyday and I am so happy to have you sharing your thoughts here!

Wow, thank you Scott!  Keep it coming, you help contractors everyday and I am so happy to have you sharing your thoughts here!

At the moment we following all government advice, but keeping business open as usual for all the roofers we work with. 

Here is the link to the Stormseal announcement.

Here is a link to our directory.

Are you still working?

My Roofing company or business going down. coronavirus really affecting my business. I am not able to know what should I do.

Hi Ken,

These are trying times for sure. From your question, I am not sure of the exact specifics that are causing you the most issues, but in general terms, this is time to reevaluate how you go to the market and how your business operates. For increasing your business presence, social media is the way to go. Try to promote not just your company but your knowledge of what your business does and why you someone would buy off you compared to a competitor. 

Operational you must get a handle on accounts receivables and cash flow. They are the lifeline of your business. Review your processes and streamline them to be as efficient as possible. Review all your expenses and immediately shut down any unnecessary ones and always look for the ones that generate the best return on investment. If you have a more specific question, I am happy to see if I can answer it.

Thank you,

John

My Roofing Company or business going down. coronavirus really affecting my business. I am not able to know what should I do.

-Ken Evans

Working with Ktransferllc, they got rid of our old CRM and brought in an enterprise solution and now help us market at the storm, zip, and subdivision level.  When we have a build, there's even events for each build.  Hope it helps. Hate to see any one in the trades go out of business from coV. 

Well, there's the expected no answer OR conversation through the door at a whole new level now. :)

Gotta have some level of humor about it or else what is the alternative right? lol

SO...now after we are returning to a little more volume, are you keeping the humor and personal contact via text, email and phone calls?

The secret we always tell our kids is to take lemons and make lemonade.  So why not practice this in your social media?  Make things funny not at the expense of anyone else but how you have found life better when you use humor.

Wonder how to do this?  I would enjoy a free no strings attached chat about it focusing on your business.  #theBESTisyettocome #gonnaBOK #nostringsattached

-callowayroofing